Frequently asked questions
Return a parcel
Follow returned parcel
10 questions
 for the keyword « Follow returned parcel »
My return shipment doesn't seem to be moving in Track & Trace. Who can I contact?
What if my return shipment gets lost?
How long is a return shipment in transit?
How will I know when my parcel is delivered?
Where do I find the barcode of my return shipment?
Will I receive proof that my parcel was returned successfully?
How can I follow my parcel online (with the same barcode as upon receipt)?
Which postcode should I enter in Track & Trace to follow my return shipment online?
What is the safest way to send my parcel back?
Can I only trace bpost parcels or also those of other postal services?