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Bpost Account

The benefits of a bpost account?

You can use all our tools and apps with one email address and password
  • Easy access to your shipping history with the shipping tool
  • Check your order history in the eShop
  • Track all your parcels with the My bpost app
  • Sign in
  • Register
  • Business portal
  • Residential
  • Business
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Home
  • My bpost
    • Sign in
    • Register
    • Business portal
  • Residential
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Find bpost
Find bpost
Envoi de colis en ligne
Make a mailing label
Track & Trace
Track & Trace
Calculate the price
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  • Send a parcel
  • Receive a parcel
  • Send a letter
  • Frequently asked questions
  • eShop
Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Return a parcel
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bpost account Send letters and cards My bpost app Receive a parcel Return a parcel Send a parcel Post doorsturen of bewaren Receive Mail Ria Greeting cards and postcards
Preparing a parcel
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Parcel damaged Received the wrong parcel Preparing a parcel How does it work? Follow returned parcel How does the refund work?

20  questions
 for the keyword « Preparing a parcel »

Does bpost also handle my return via couriers like DHL, Mondial Relay and DPD?
How should I return a parcel?
Can I hand in my return shipment at a Post Office or Post Point, give it to the postman or leave it in a Parcel Locker?
What are the conditions for giving my parcel to the postman?
How much does it cost to return a parcel?
Will bpost pick up my parcel?
How to send or return my parcel through the postman?
Where do I find the return label for my return shipment?
What are the maximum size and weight of a return shipment?
I received a parcel from UPS. Can bpost help me with the return shipment?
How do I create a mailing label? How long does it remain valid? Where do I have to attach it?
Can I use the same packaging or do I have to purchase new packaging?
How should I pack my return shipment?
Is a return label the same as a mailing label?
The website where I ordered my parcel says 'free returns', but bpost is still charging shipping fees. Why is that?
Should I purchase a mailing label in the Post Office or online?
There is already a return label in the parcel that I want to send back. Should I use that label?
Can I place multiple return shipments for the same online shop in one parcel?
How do I prepare my return shipment?
Can I buy packaging somewhere for my return shipment?

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