When can I follow my parcel with Track & Trace?

As soon as bpost has received your shipment, you can track its progress via the My bpost app or Track & Trace using the barcode.

You will often receive an email from the sender when your barcode is created. In most cases, you will not be able to track your parcel immediately via our Track & Trace. This is because it is still being prepared by the sender and therefore has not yet been handed over to bpost.

As soon as the sender hands your parcel over to bpost, you will be able to track it.

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Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.