When can I follow my parcel with Track & Trace?

As soon as you have received the barcode of your parcel, you can follow your parcel online with Track & Trace and the My bpost app. Sometimes we only receive the barcode from the sender at a later moment in time. As a result, you cannot follow your parcel with Track & Trace. In that case, try again later.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.