My parcel remains 'in preparation'. What does this mean and what can I do?
This status appears when the sender confirms that we can deliver your parcel on his behalf. Either the sender is still preparing the parcel, or the parcel has been handed over to bpost but still needs to be sorted and processed.
Most parcels are processed within 5 days after the sender has chosen bpost as postal service.
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Monday - Friday :
08.00 – 12.30
13.00 – 18.00
09.00 – 13.00
Zonal rate. Waiting time varies.