I am expecting a parcel, but have not received a barcode. What do I do now?
Have you lost the barcode of your parcel or did you not receive one? Then you can do the following:
- If you bought something from an online shop, you usually receive an email containing the barcode of your parcel. The online shop might also send you a link to the Track & Trace page (with your barcode filled in) of the parcel service that will deliver your parcel.
- If you didn’t receive a barcode, ask the sender about this.
If you didn't find an answer to your question?
Please contact us.
Monday - Friday :
08.00 – 12.30
13.00 – 18.00
09.00 – 13.00
Zonal rate. Waiting time varies.