Track your shipment
Please fill out the shipment barcode and the postal code of the recipient below.
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Meet Bbox City
Residential
One shared network for modern urban life
Offer customers extra flexibility with our 4 different delivery methods for your parcels in Belgium. Let them choose between delivery at home, in a Pick-up point, Bbox or in your own point of sales. Read more.
Even packaging is entitled to a long life
Residential
100% reusable and made from at least 80% recycled materials.
More than just a parcel locker
Residential
Pick up, send, shop locally and store things on your terms.
You can designate someone else to take receipt of your registered mail on your behalf. In such a case you give them a proxy. You can do that in various ways. Give a proxy in the My bpost app You will receive a notification in the app or by email about new incoming registered mail, provided you haven’t turned off notifications. So if you won’t be home, you’ll still have time to set up a proxy. Open the app and tap first ‘More’, then ‘delivery preferences’. Tap ‘registered mail’ and choose your preferred proxy: ‘Last minute’ or ‘Classic’. Identify yourself (with itsme® or with your ID card) and follow the steps. You will receive a QR code, which you can pass on to the person of your choosing. This person simply shows this QR code during delivery. If you set up a traditional proxy, they will also have to present their ID card. Set up a proxy on your failed delivery notice If you are not at home and you have not set any delivery preferences, we will leave a failed delivery notice. You can set up a proxy using this notification: Simply add the requested details on the rear and sign. Give this to the person you choose, along with a copy of the front and back of your ID card. To take receipt of the registered mail from the postwoman or man or at the Post Office counter this person presents: Their own ID card; The failed delivery notice as completed and signed by you; The copy of your ID card. Set up a proxy using a written postal proxy You can also fill out this postal proxy form . Again, to take receipt of the registered mail from the postwoman or man or at the Post Office counter this person presents: Their own ID card; The failed delivery notice as completed and signed by you; The copy of your ID card.
Give customers more reasons to choose your business. With Bbox City, you offer flexible pickup and make a difference locally.
Bbox rental - Rent a locker near you
Residential
Store your items. Or hand them over, no meeting needed.
Secure, nearby and available up to 48 hours.
From €1.80 per locker.
Accessibility statement
Residential
Bpost is committed to ensure digital accessibility of its website and mobile applications, in accordance with the EU Web Accessibility Directive regarding the accessibility of websites and mobile applications for applications of institutions compensated by the Belgian government.
Accessibility statement
Residential
Bpost is committed to ensure digital accessibility of its website and mobile applications, in accordance with the EU Web Accessibility Directive regarding the accessibility of websites and mobile applications for applications of institutions compensated by the Belgian government.
Download My Bpost app
