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Please fill out the shipment barcode and the postal code of the recipient below.
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Send a parcel to Portugal
Residential
Send parcels to Portugal in every Post Office or Post Point. Make your shipping label online and save time.
Send a parcel to Spain
Residential
Send parcels to Spain in every Post Office or Post Point. Make your shipping label online and save time.
Send a parcel to Russia
Residential
Send parcels to Russia in every Post Office or Post Point. Make your shipping label online and save time.
My Mobile Postcard was not delivered. Where is my postcard?
FAQ
Residential
Mobile Postcard can't currently be followed via Track & Trace; they are treated as regular letters or cards. If you entered a
, return address
, , the card will be sent back to you. If you didn't enter a return address and there was an error in the destination address or the destination address was incomplete, we will not be able to deliver your postcard. It will be destroyed.
, How soon will my personalised postcard be delivered?
, This depends on the sending options you've chosen for your Mobile Postcard. In any case, your postcard will be printed and sent the same day if you make your order in the app by 3 p.m. If you send your postcard as 'Priority' mail, it will reach its destination address in Belgium the next workday. If you send your postcard as 'Non-priority mail', it will be delivered within three workdays. For destinations outside Belgium, we treat your postcard as 'Priority' mail while it's in Belgium. But after that, your postcard is in the hands of the postal service of the destination country. Are you sure your Mobile Postcard didn't arrive and that you filled in a correct address? Use the online form to contact our customer service.
Compare our plans for businesses
Business
Compare our plans for businesses
Send a parcel to France
Residential
You can mail parcels to France in every Post Office or Post Point. Want to save time? Make and pay for your mailing label online.
Sent from your smartphone, delivered in the letterbox. Real postcards with your own photos. Delivered within 3 workdays in Belgium, from anywhere in the world
Returning or sending back a parcel
Residential
Do you want to return your online purchase or parcel? Discover the different return options to send back your parcel quickly and economically. Includes Track & Trace.
Send a parcel to the United Kingdom
Residential
Send parcels to the United Kingdom in every Post Office or Post Point. Make your shipping label online and save time.
International Registered Mail | bpost
Residential
Extra safe way to send post abroad. Easy to follow online.
Download My Bpost app
