Search result
567 results
filters 
Residential 
Business
Public-Sector
Pages
FAQ
Blog
filters
567 results
for the key word « track and trace »
bpaid- Download the app
Residential
bpaid - Download the app
Ria | Receive
Residential
Receive cash. Safe and secure. There is always a Post Office in your neighbourhood.
You can designate someone else to take receipt of your registered mail on your behalf. In such a case you give them a proxy. You can do that in various ways. Give a proxy in the My bpost app You will receive a notification in the app or by email about new incoming registered mail, provided you haven’t turned off notifications. So if you won’t be home, you’ll still have time to set up a proxy. Open the app and tap first ‘More’, then ‘delivery preferences’. Tap ‘registered mail’ and choose your preferred proxy: ‘Last minute’ or ‘Classic’. Identify yourself (with itsme® or with your ID card) and follow the steps. You will receive a QR code, which you can pass on to the person of your choosing. This person simply shows this QR code during delivery. If you set up a traditional proxy, they will also have to present their ID card. Set up a proxy on your failed delivery notice If you are not at home and you have not set any delivery preferences, we will leave a failed delivery notice. You can set up a proxy using this notification: Simply add the requested details on the rear and sign. Give this to the person you choose, along with a copy of the front and back of your ID card. To take receipt of the registered mail from the postwoman or man or at the Post Office counter this person presents: Their own ID card; The failed delivery notice as completed and signed by you; The copy of your ID card. Set up a proxy using a written postal proxy You can also fill out this postal proxy form . Again, to take receipt of the registered mail from the postwoman or man or at the Post Office counter this person presents: Their own ID card; The failed delivery notice as completed and signed by you; The copy of your ID card.
Blog Home Page
BLOGBusiness
Why do I have to pay 'fees for customs formalities'?
FAQResidential
Fees for customs formalities are administrative charges that are charged by the bpost customs clearance service for: determining the contents and value of the parcel contacting the addressee in case the contents, value and details of the parcel do not correspond or are incomplete; creating the required customs declaration; storage and warehousing of the shipment during the collection of customs duties. These charges apply to all shipments from outside the European Union (+ United Kingdom). You can, however, avoid additional taxes, customs duties and administrative costs by ordering from a registered online shop (Import One-Stop Shop or IOSS). You can easily recognise a recognised webshop: if your shopping basket states that VAT is included, you are safe! Most major webshops such as
, AliExpress, eBay and Wish
, are already registered. Ali Express Ebay Wish NB: shipments with a value above €150 are always subject to customs duties and administrative processing costs.
A positive impact on society
Residential
As a healthy postal and parcel-delivery organisation, we regard it our duty to exert a positive influence on people and society. By working closely with suppliers, customers and communities, we contribute wherever possible to a sustainable society.
Which stamps do I use for a letter to a foreign address?
FAQResidential
bpost has stamps for shipments outside Belgium. There are stamps for Europe (EUROPE) and for the rest of the world (WORLD). You can buy them at our Postal office and Postal Points and in our eShop. example EUROPE eShop - stamps EUROPE example WORLD eShop - stamps WORLD The number and type of stamps for your letter sent abroad depends on the size, weight and destination of your letter.
Discover the power of SelectPost, the GDPR-compliant database with info on more than 1.5 million Belgian families. Filtering is easy with 1500 criteria in your corporate sector. Simulate your target group for free.
How does a crypto stamp work?
Residential
How does a crypto stamp work?
There are alternatives if you do not want a photo to be taken of your ID card during the delivery of registered mail. You can also have a photo taken of something else that proves who you are. It must always be issued by an official body or agency and it must include your full name and a photo that is clearly recognisable as you. Examples are a passport, a driving licence or a train or bus pass. You can also ask the person delivering to note down your full name and ID card number on the missed delivery notice and take a photo of that. Or ask him or her to hand your registered mail in at the post office of post point. When you go there to pick it up, you will again be asked to allow a photo to be taken of your ID card. You can then ask the person at the counter to note down your full name and ID card number and take a photo of that instead. You can also set up a last-minute mandate in the My bpost app under ‘delivery preferences’. You will receive a QR code you or someone else can use to take receipt of the registered mail item.
Download My bpost app
