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Frequently asked questions
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Frequently asked questions
Greeting cards and postcards
Mobile Postcard
How does it work?
30
questions
for the keyword
« How does it work? »
How do I know if my postcard was sent?
What is the difference between Mobile Postcard and MyCard?
Are the postcards created with Mobile Postcard sent as priority or non-priority mail?
How soon will my personalised postcard be delivered?
How do I make a postcard using Mobile Postcard?
Can I arrange for my postcard to only be sent a week from now?
Can I send the same postcard to several people with Mobile Postcard?
How long are my credits valid?
Can I follow my postcard online with Track & Trace?
Can I change my postcard right after sending it?
I want to send my Mobile Postcard from outside Belgium. Is that possible?
Can I receive and send a Mobile Postcard anywhere in the world?
Can my Mobile Postcard by blocked by bpost?
Can I place text on the photos of my postcard?
Can I place several photos on a postcard or video card?
How can I be sure that I enter the correct address?
How do I enter a return address with Mobile Postcard?
What type of photos cannot be used on Mobile Postcard?
How long can I resend a previously sent Mobile Postcard?
Are my photos protected with portrait rights?
Is the photo, video and text on my postcard checked before sending?
How many Mobile Postcards can I send in one go?
What is the minimum quality that a photo must have to make a nice postcard?
Can I personalise the card that I send to lots of people?
Can I send and pay for different postcards in one go?
Can I continue working on my postcard on another device?
Does bpost get rights to my photo(s) if I send a Mobile Postcard?
bpost's Mobile Postcard app works with credits. How does that work?
How do I know if my Mobile Postcard has arrived?
How long will my personalised postcard be saved?
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