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Bpost Account

The benefits of a bpost account?

You can use all our tools and apps with one email address and password
  • Easy access to your shipping history with the shipping tool
  • Check your order history in the eShop
  • Track all your parcels with the My bpost app
  • Sign in
  • Register
  • Business portal
  • Residential
  • Business
  • EN
  • NL
  • FR
Home
  • My bpost
    • Sign in
    • Register
    • Business portal
  • Residential
  • Business
  • EN
  • NL
  • FR
Find bpost
Find bpost
Envoi de colis en ligne
Make a mailing label
Track & Trace
Track & Trace
Calculate the price
Calculate the price
Back
  • Send a parcel
  • Receive a parcel
  • Send a letter
  • Frequently asked questions
  • eShop
Hallo,

Ik spreek Nederlands

Bonjour,

Je parle Français

Hello,

I speak English

Guten Tag,

Ich spreche Deutsch

Greeting cards and postcards
Choose a topic
bpost account Send letters and cards My bpost app Receive a parcel Return a parcel Send a parcel Post doorsturen of bewaren Receive Mail Ria Greeting cards and postcards
Mobile Postcard
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Mobile Postcard Ready-to-Sendkaarten Postogram Something has gone wrong
Something has gone wrong
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How does it work? Mobile Postcard app Create account Payment Credits: balance and purchases Video card Something has gone wrong

20  questions
 for the keyword « Something has gone wrong »

My Mobile Postcard was not delivered. Where is my postcard?
How can I contact Mobile Postcard?
Where can I file a complaint if there is something wrong with my postcard?
What should I do if the Mobile Postcard app freezes or is slow?
I forgot my Mobile Postcard password. What should I do?
My Mobile Postcard was delivered with a delay. What can I do?
I'm sure my password is correct, but the Mobile Postcard app keeps giving me an error message. What should I do?
Can I ask questions about Mobile Postcard in a Post Office?
Can I change my postcard right after sending it?
I paid but I don't see my credits in the app. What should I do?
Will bpost refund my Mobile Postcard if it did not arrive?
I am not able to pay for my postcard. What do I do now?
Can my Mobile Postcard by blocked by bpost?
Can I send my Mobile Postcard again, for example if the postcard did not arrive?
I entered an incorrect address. Will I lose a credit?
My Mobile Postcard was damaged upon delivery. What can I do?
I lost credits due to an error in the app. What should I do?
Will my money be refunded if the quality of my postcard is not good?
I lost my smartphone. What happens with my credits?
How do I know if my Mobile Postcard has arrived?

Download My bpost app

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