0000
Skip to main content
Toggle navigation
×
The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
Sign in
Register
Business portal
Residential
Business
Public Sector
EN
Toggle Dropdown
EN
NL
FR
My bpost
Sign in
Register
Business portal
Residential
Business
Public Sector
EN
Toggle Dropdown
EN
NL
FR
Toggle navigation
×
-
Find bpost
Make a mailing label
Track & Trace
Calculate the price
Back
Send a parcel
Receive a parcel
Send a letter
Frequently asked questions
eShop
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
Fulltext search
Search
Greeting cards and postcards
Choose a topic
Send registered mail
Receive registered mail
bpost account
Send letters and cards
eShop
My bpost app
Receive a parcel
Return a parcel
Send a parcel
Post doorsturen of bewaren
Receive Mail
Ria
Greeting cards and postcards
Mobile Postcard
Choose a topic
Mobile Postcard
Ready-to-Sendkaarten
Postogram
Something has gone wrong
How does it work?
Mobile Postcard app
Create account
Payment
Credits: balance and purchases
Video card
Something has gone wrong
44
questions
for the keyword
« Mobile Postcard »
How much does it cost to send a Mobile Postcard?
My Mobile Postcard was not delivered. Where is my postcard?
How do I know if my postcard was sent?
How do I make a postcard using Mobile Postcard?
Where can I file a complaint if there is something wrong with my postcard?
What should I do if the Mobile Postcard app freezes or is slow?
Can I arrange for my postcard to only be sent a week from now?
What is a video postcard?
My Mobile Postcard was delivered with a delay. What can I do?
I received a promotional code for a Mobile Postcard. Where do I enter the code?
I'm sure my password is correct, but the Mobile Postcard app keeps giving me an error message. What should I do?
Can I get an invoice for my company?
Can I receive and send a Mobile Postcard anywhere in the world?
How do I create an account for the Mobile Postcard app?
I have a Mobile Postcard account but can't log in. What now?
I paid but I don't see my credits in the app. What should I do?
Can I transfer credits from one account to another?
Can I upload an address list so that I don't have to input the addresses manually?
Can my Mobile Postcard by blocked by bpost?
Can I place text on the photos of my postcard?
How do I enter a return address with Mobile Postcard?
How does bpost print my video on a postcard?
Can I place several photos on a postcard or video card?
How can I be sure that I enter the correct address?
My Mobile Postcard was damaged upon delivery. What can I do?
What type of photos cannot be used on Mobile Postcard?
Can I buy promotional codes as a business and give them as gifts?
I lost credits due to an error in the app. What should I do?
Can I save addresses in the Mobile Postcard app?
Are there separate prices for entrepreneurs?
Will I get a clear preview of my postcard so I can check the photo quality?
How long will my account remain active?
Are my photos protected with portrait rights?
What is the minimum quality that a photo must have to make a nice postcard?
Is the photo, video and text on my postcard checked before sending?
How many Mobile Postcards can I send in one go?
Which operating systems are suitable for running the app?
How long will the video on my video postcard be available for viewing?
I lost my smartphone. What happens with my credits?
Are changes saved when I close the app?
Will my money be refunded if the quality of my postcard is not good?
How long can my video be?
My email address has changed. Can I transfer my credits to my new email address?
How do I know if my Mobile Postcard has arrived?