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Frequently asked questions
Send a parcel
Send within Belgium
Follow a parcel
12
questions
for the keyword
« Follow a parcel »
Can I follow my parcel online?
What happens if my parcel is not delivered?
My parcel has already been in transit for a few days. Should I worry?
When does bpost deliver my parcel to the addressee?
How do I know when my parcel arrived at the addressee?
Track & Trace says that my parcel was delivered, but my addressee says he/she didn't get it. What should I do?
Can my parcel be delivered the same day?
What happens if the addressee has moved house?
Can I edit the location or time of a delivery?
My addressee refused the parcel. What should I do?
Can bpost open my parcel?
Why do I have to enter the e-mail address of the addressee when making my shipping label online?
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