9 questions
 for the keyword « Preparing a parcel »
What kind of packaging or boxes does bpost offer?
  • All-in package (box + shipping label) that fits in letterboxes
  • Regular boxes in different sizes
  • Gift boxes in different sizes
  • Padded envelopes
I want to send a large parcel within Belgium. Which sizes and weights are permitted?
If you want to send a parcel within Belgium, then:
  • your parcel cannot weigh more than 30 kg
  • the longest side cannot be longer than 1.5 m
  • the total dimension cannot be greater than 3 m (1 x length + 2 x width + 2 x height)
If you use a Parcel Locker, the following conditions apply:
  • The maximum weight is 30 kg.
  • The minimum size is 145 mm x 112 mm.
  • The maximum size is 420 mm x 310 mm x 580 mm.
The following rules apply for cylinders:
  • Weight: maximum 30 kg
  • Length: maximum 1.5 m
  • Diameter: maximum 400 mm
What can't I send with bpost?
The current postal legislation forbids the sending of letters or parcels with the following contents: 1. Dangerous goods: Dangerous objects are objects that, due to their shape, nature or packaging, can be dangerous for people or can damage other shipments, the equipment of bpost, or the goods of third-parties (including parcels). Some daily objects also cannot be sent with the post. These include lighters, perfume, manicure products, glue, paint, flammable liquids, spray cans, deodorants under pressure, hair dye and lithium batteries. There is a specific exception for lithium batteries. Read all about it in our guide. The guide also includes an overview of all dangerous goods. 2. Prohibited items:
  • Drugs, narcotics and psychotropic substances
  • Weapons, essential parts of weapons and ammunition, imitation firearms, knives, swords, daggers and any other sharp or cutting object
  • Objects, texts or general substances of which the import, export, production, circulation, distribution, use, possession, sale or transport are forbidden by law
  • Objects that include statements that contravene public order or common decency 
  • Shipments that mention forbidden destinations or contain forbidden goods according to commercial law
  • Shipments that contain counterfeit goods
  • Coins, banknotes and bearer bonds (exception: personal cheques with a maximum value of €500 per parcel and a basic guarantee)
  • Jewellery (exception: costume jewellery that does not contain gold, silver or gemstones, is not worth more than €500 per parcel and has a basic guarantee), works of art and collections or other valuable materials, including animal pelts
  • Parcels whose value is more than €25,000 
What are the dimensions of the different bpost parcels?
bpost packaging comes in different sizes. There is a suitable box for every parcel.
Where can I buy boxes and envelopes to send a parcel?
  • Post Office
  • Post Point
  • Parcel Point (depends on stocks in the shop)
  • eShop
Do I have to send my parcel in a bpost box?
You can use your own box or a bpost box to send your parcel. Choose a strong box and protect the contents with padding material.  
Can I send money?
You cannot send money as a parcel; you must send it as registered mail with a declared value. The same applies to valuable objects, jewellery and bearer bonds. You can also send registered mail with a declared value abroad, but only if the destination country offers that service.
Can I buy a pre-stamped box?
You can buy pre-stamped boxes in the eShop, in Post Offices and Post Points. They range from a pre-stamped, DVD-sized box for small parcels to fashion bags (large bags for sending clothing).
Where can I buy several packages at the same time?
  • Post Office
  • Post Point
  • Parcel Point (depends on stocks in the shop)
  • eShop