Why are there customs checks on my parcel?

All shipments from outside the EU go through an import procedure. This allows Belgian customs to check the contents of shipments on arrival in Belgium. Most shipments are released immediately, but inspections are also carried out:

  • to check if the contents are prohibited from being sent to the EU (e.g. medication)
  • if the import of the contents requires an agreement from other government agencies (e.g. food or plants)
  • if documentation or permits are required for the importation of the contents
  • to combat counterfeit goods

If your shipment is subject to inspection, please allow for an additional 3 to 7 days.

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