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Prepare your business parcels for shipment. Send your parcels quickly and easily
Prevent unnecessary costs from out-of-date client data and changes of address. Optimise your campaign. Request your free audit today!
I listed the wrong address, can I change it?
FAQResidential
Once you have handed in your parcel, you can no longer change the address. If the foreign postal service cannot deliver the parcel, it will be returned to you.
Can I change the language of the app?
FAQResidential
The Mobile Postcard app exists in Dutch, French and English. The app adjusts to the language your device is set to use. You can change this in the 'Settings' of your smartphone or tablet.
How large can the video file be?
FAQResidential
It doesn't matter how large your video file is, but how long your video is. If your video lasts longer than one minute, it will be cut. You can shorten the video yourself in the app.
Flexible shipping and return options within Belgium
Mobile Postcard works best on the two most recent versions of iOS and Android. Devices that are four or more years old are more likely to encounter technical difficulties. Download the app: For Android devices For iPhone or iPad
The following bpost tools and applications are accessible with the same email address and password: bpaid Online shipping tool for parcels MyPreferences My bpost app Mobile Postcard De Verhuisdienst
Are my photos protected with portrait rights?
FAQResidential
You can only use photos and videos that you own. Do not use confidential photos, videos or files, or items from the internet. You may only use a photo on the postcard where someone is visible if that person has given you permission.
You don't have to input all addresses manually. You can also import them from the address book on your smartphone or tablet. It is not currently possible to import an Excel file.
Download My bpost app
