What if I am not home when the postman comes around with registered mail?

If you are not home, the postman will leave a notice of absence in your letterbox. This document clearly indicates:

• where you can pick up your mail
• the dates and times when you can pick up your mail

Have registered mail delivered straight to your letterbox

You can also have your registered mail delivered straight to your letterbox without having to sign for it.

You can activate this option in the My bpost app (as a delivery preference) or at a Post Office or Post Point – upon presentation of your ID card. You authorise bpost to deliver registered mail straight to your letterbox and you will no longer need to show your ID card or even be home at the time of delivery.