I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?

In this case, you have two possibilities:

  • Either you give a postal mandate form to someone (18 and older) to pick up the registered mail in your place
  • Or you have the Forwarding Department at bpost keep your mail until you return.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.