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The benefits of a bpost account?
You can use all our tools and apps with one email address and password
Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app
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Residential
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Business client
Business portal
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Frequently asked questions
Hallo,
Ik spreek Nederlands
Bonjour,
Je parle Français
Hello,
I speak English
Guten Tag,
Ich spreche Deutsch
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Frequently asked questions
Registered mail
Receiving registered mail
I was not home
12
questions
for the keyword
« I was not home »
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
How do I know who the sender of my registered mail is?
I can only pick up my registered mail after the last date on the failed delivery notice. What should I do?
What happens to my registered mail if the addressee is not home?
I didn't receive a failed delivery notice in my letterbox, what should I do?
Can I pick up my registered mail right away?
What if I am not home when the postman comes around with registered mail?
Where can I pick up the registered mail if I will not be home during delivery?
Can't the postman keep the registered mail until I am home?
Can I choose where my registered mail will be sent if I am not home?
Where must I pick up the registered mail?
Will I receive a failed delivery notice for registered mail?
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