My parcel was ordered from a European webshop. Why does it have to pass through customs or do I have to pay extra fees?

In this case, your parcel comes from outside the EU, even if it was ordered from a European webshop. Some webshops send their products directly from the country of origin. If that country is outside the EU, you might be charged customs fees. Always check the sender address of your parcel when ordering items online.

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