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 for the key word « poste post »

Is a return label the same as a mailing label?

FAQResidential
If the online shop provides a label for sending your order back, it is called a return label. If you must purchase a label on our website or a Post Office, Post Point or Parcel Point, it is called a shipping label.

How long will my registered mail remain available after receiving a failed delivery notice?

FAQResidential
Your registered mail remains available in the designated Post Point or Post Office for 15 calendar days. A judicial letter remains available for 8 days.

Can I create a shippig label with the My bpost app?

FAQResidential
Yes, through the 'Send' menu you can easily create a shipping label in the app. You can just print the label at home, at a Post Office or at a Post Point near you. Download the app: For Android For iPhone

How do I stamp my parcel for outside Belgium?

FAQResidential
To send your parcel abroad, you need a shipping label. You can buy a shipping label online, or in a Post Office or Post Point. For a destination outside the European Union you must also add customs documents.

When does bpost deliver my parcel to the addressee?

FAQResidential
We deliver your parcel to the addressee the next workday in Belgium if you: hand in the parcel during the opening hours of your Post Office, Post Point, Parcel Point or Parcel Box drop the parcel in a Parcel Locker before the last collection

Can I drop off my registered mail in a Red Letterbox?

FAQResidential
You can drop off a registered mail item in a Red Letterbox if a shipping label is affixed that has been created using the My bpost app or online shipping tool. In all other cases you should drop off your registered mail at a Post Office or Post Point.

Do I have to prove why I am sending money?

FAQResidential
The counter clerk in your Post Office will ask why you are sending money.

Can I send money to a Ria office in Belgium?

FAQResidential
Your addressee picks up the money in any Ria agency or Post Office in Belgium.

Are there minimum and maximum amounts?

FAQResidential
You only have to take maximum amounts into account. The counter clerk in your Post Office will tell you those amounts.

How must I print and attach my online shipping label?

FAQResidential
You print and attach your shipping label as follows: Print your shipping label (at home) or choose the option ‘Print in a Post Office or Post Point'. Attach the shipping label to your parcel with strong tape. Make sure that it is water-proof and can withstand transportation.