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The benefits of a bpost account?

You can use all our tools and apps with one email address and password

Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app

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Send a Letter, Card or Registered Mail

Send your parcel within Belgium in just a few clicks

Buy and make stamps

Sending a parcel abroad

My bpost app

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Registered mail

Parcel must pass through customs

Returning or sending back a parcel

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Send a parcel to France

Send a parcel to the Netherlands

Send a parcel to Germany

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Send a parcel to the United States

Paying fees upon delivery

Send a parcel to the United Kingdom

Send a parcel to Italy

Send a parcel to China

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Send a parcel to Spain

Send a parcel to Switzerland

Send a parcel to Russia

Send a parcel to Poland

Send a parcel to Portugal

Send a parcel to Luxembourg

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bpost prints your label for you.

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Days with changes to bpost services

Your shipment or parcel has been damaged or lost?

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Phishing

The ultimate Track & Trace experience

Special Privacy Policy – Mobile Postcard

First Belgian crypto stamp: launch Oct. 21, 2024

Quick and easy sending; delivered worldwide

Your delivery preferences, your rules

Receive and send the flexible way

Easily set in the My bpost app

Receive registered mail

Bienvenue dans notre Bureau de Poste

Send memorial invitations with care

Identification lors de transactions financières postales

Return your license plate with ease

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How do I know when my parcel arrived at the addressee?

Can I edit the location or time of a delivery?

Can my parcel be delivered the same day?

Can I drop off my parcel in a Parcel Locker 24/7?

Where can I buy boxes and envelopes to send a parcel?

Can I buy a pre-stamped box?

Can bpost pick up my parcel or do I always have to go to a Post Office or Post Point to send it?

What is the bpost price to send a parcel abroad?

Can someone in the Post Office or Post Point help me with my international shipment?

My parcel is not at the Pick-up point or in the Parcel Locker. What now?

How and where can I leave a review of the My bpost app?

Why was I not notified of my incoming registered mail?

Can I prepare registered mail for delivery to a foreign address using the My bpost app?

I don’t want a photo to be taken of my ID card. Are there any alternatives?

I attached a non-priority stamp on my envelope. Can I still turn it into priority mail?

Are there priority stamps for international destinations?

How do I send a letter abroad?

The error lies with bpost or Ria. Not with me. What do I do now?

Where can I mail my letter?

Where can I find stamps for special occasions?

I have an urgent mail. Can my letter be delivered tomorrow?

Where do I drop off my non-standardised letter?

Can I pay my import costs using another method than online?

How do I know if I can trace my international shipment?

What stamps do I need to frank registered mail?

I receive someone else's mail. What can I do?

How do I know whether the addressee received my international registered mail?

When do I affix a proof of receipt to my registered mail?

The website where I ordered my parcel says 'free returns', but bpost is still charging shipping fees. Why is that?

How long will my parcel remain available at the Pick-up point?

My parcel could not be delivered to my home. Where and when can I pick it up?

How do I know when I can collect my parcel?

What can I use the My bpost app for?

How should I return a parcel?

What can't I send

I received a parcel from UPS. Can bpost help me with the return shipment?

Does bpost also handle my return via couriers like DHL, Mondial Relay and DPD?

Why wasn't my parcel delivered to a Parcel Locker?

Will I receive proof that my parcel was returned successfully?

Do I need proof that my return is sent if I want the money from my purchase back?

How will I know when my parcel is delivered?

Can I buy packaging somewhere for my return shipment?

Can I create a shippig label with the My bpost app?

Can I create my shipping label or have it printed in a Post Office?

How do I create a shipping label?

Which delivery possibilities does bpost offer?

Why does bpost apply revised tariffs for parcels sent at the end of the year?

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