Question 1

Which stamps do I use for a letter to a foreign address?

Accepted Answer

bpost has stamps for shipments outside Belgium. There are stamps for Europe (Europe) and for the rest of the world (World).You can buy them at our Postal office and Postal Points and in our eShop.The number and type of stamps for your letter sent abroad depends on the size, weight and destination of your letter.Use our online tool, enter the destination and weight, and discover which stamp(s) you need for your letter sent abroad.

Question 2

Are (really) old stamps still valid?

Accepted Answer

You can continue to use old stamps. All stamps from October 2, 1961, including those in Belgian francs, remain valid for:a non-priority letter within BelgiumInternational letters. In this case you should also stick a blue A Prior label on your letter.You can not use old stamps on priority letters within Belgium. (You need a prior stamp with barcode in this case). Also, the old stamps are not valid to send a parcel.

Question 3

Where can I buy stamps?

Accepted Answer

You purchase stamps in:Our eShopA Post Office or Post Point in your neighbourhoodIn a stamp shop: there are more than 5000 shops that sell stamps – supermarkets, petrol stations, bookshops, etc.

Question 4

Where can I find the nearest Post Office or Post Point and the opening hours?

Accepted Answer

Click on the link beneath for a Post Office or Post Point in your neighbourhood, and to check the opening hours.

Question 5

Can I take my letter to a Post Office and purchase a stamp and envelope there?

Accepted Answer

You can buy stamps and envelopes in the Post Office and mail your letter right away. Note: we do not sell stamps and envelopes per piece; they come in packs of 10.You can find pre-stamped envelopes, even in packs of 10, in the Post Office.

Question 6

Do old priority stamps remain valid?

Accepted Answer

Priority stamps are valid if they were issued after 1 January 2019. All other stamps can be used if they were issued after 2 October 1961. Your letter will be treated like non-priority mail and delivered within 3 workdays.

Question 7

Can I order stamps online and have them sent to my home address?

Accepted Answer

Buy your stamps quickly and easily via our eShop. Your order will be in your letterbox within 3 workdays.

Question 8

How much do personalised stamps via MyStamp cost?

Accepted Answer

&nbsp;Check the prices of personalised stamps on the MyStamp website. The more stamps your order, the cheaper. Moreover, bpost delivers your order for free.

Question 9

Where can I find stamps for special occasions?

Accepted Answer

bpost regularly issues special stamps for national mail, Priority stamps, and Non-Priority stamps with a value of 1.&nbsp;Special stamps can be purchased in:Our eShopA Post Office or Post PointA stamp shop (bookshops, supermarkets, petrol stations, etc.)Note: for non-standardised mail you must attach multiple special stamps until you attain the correct price.

Question 10

Can I buy stamps from my postman?

Accepted Answer

You can purchase stamps from your postman. Ask for a 'Please Postman' sticker.

Question 11

Can I buy pre-stamped envelopes?

Accepted Answer

You can buy pre-stamped envelopes in our eShop, a Post Office in your neighbourhood, and in some shops like AVA and Makro.

Question 12

Are stamps more expensive if I buy them online?

Accepted Answer

The price of stamps is always the same no matter which channel you use to purchase them. If you order stamps via our eShop, shipping costs will be added.&nbsp;