Search result
414 results
filters 
Residential 
Business
Public-Sector
Pages
FAQ
Blog
filters
414 results
for the key word « poste post »
A positive impact on society
Residential
As a healthy postal and parcel-delivery organisation, we regard it our duty to exert a positive influence on people and society. By working closely with suppliers, customers and communities, we contribute wherever possible to a sustainable society.
bpost - Privacy
Residential
Summary
Can I change the time of delivery?
FAQResidential
You can postpone delivery of your parcel once by one working day. You’ll get an email or a notification in the My bpost app stating the delivery date and location when your parcel is on its way. You’ll then be able to postpone delivery to the next working day.
What are the benefits of credits?
FAQResidential
By buying your credits in advance, you save yourself valuable time and money: You don't need to pay for your postcards one by one. The price of a postcard is cheaper if you buy multiple credits at one time. Your credits are linked to your accounts and always remain valid, even if the rates happen to change.
You can personalise a postcard for lots of people by resending the card. Send the card to one person. Then, in the app, go to 'Follow-up', tap on the sent card and choose 'Resend'. You can still edit the card to add, for example, a different salutation.
Are changes saved when I close the app?
FAQResidential
If you are logged in, the design of your postcard is saved when you close the app. You can work on it later. Go to Follow-up > On hold. The design is saved in the memory of your smartphone or your tablet. That means you cannot access it from a different device.
Receive a parcel from Belgium
Residential
Follow your parcel with Track & Trace. Choose where we can deliver it. And discover where your parcel goes if you are not at home.
You can find the different Drop-off points and their opening hours: Via 'Find a Drop-off Point' In the online shipping tool when you create a shipping label You can also give your parcel to the postman when he delivers another one to you. More information about handing your parcel to the postman .
Which stamps do I use for a letter to a foreign address?
FAQResidential
bpost has stamps for shipments outside Belgium. There are stamps for Europe (EUROPE) and for the rest of the world (WORLD). You can buy them at our Postal office and Postal Points and in our eShop. example EUROPE eShop - stamps EUROPE example WORLD eShop - stamps WORLD The number and type of stamps for your letter sent abroad depends on the size, weight and destination of your letter.
We are sorry that our postman did not place your mail in your letterbox. The best way to report this is via the online form at the bottom of this page. We will ask for your contact details so that we can talk to the right postman about this.
Download My bpost app
