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Shipping solution tailored to your business
Do I have to prove why I am sending money?
FAQResidential
The counter clerk in your Post Office will ask why you are sending money.
Can I send money to a Ria office in Belgium?
FAQResidential
Your addressee picks up the money in any Ria agency or Post Office in Belgium.
How must I print and attach my online shipping label?
FAQResidential
You print and attach your shipping label as follows: Print your shipping label (at home) or choose the option ‘Print in a Post Office or Post Point'. Attach the shipping label to your parcel with strong tape. Make sure that it is water-proof and can withstand transportation.
Are there minimum and maximum amounts?
FAQResidential
You only have to take maximum amounts into account. The counter clerk in your Post Office will tell you those amounts.
Can someone who finds my code pick up the money?
FAQResidential
The identity document is checked in the Post Office or Ria agency to make sure that the requester is truly the addressee.
How do I prepay my international registered mail?
FAQResidential
Your international registered mail is a priority shipment so you need the following stamps: a Priority stamp for the correct destination (Europe or World) a stamp for Registered Mail You can calculate the price of your international shipment with our price calculator. Not sure which stamps you need? Ask an employee in your Post Office or Post Point.
The maximum amount depends on your bank's payment limits. If this limit is exceeded, you are notified immediately. In that case, there are two possibilities: You pay cash (the exact amount) to the postman and receive your parcel immediately Your parcel goes to the Post Office or Post Point in your neighbourhood, where you can pay for it the next workday with a debit or credit card.
Can I send money to someone in Belgium?
FAQResidential
You can send money to someone in Belgium. Your addressee can pick up the money in any Ria agency or Post Office.
How do I send priority mail?
FAQResidential
To send a letter as priority mail, you need a priority stamp. To be sure that your priority delivery arrives the next workday, you must put it in a red mailbox before the last collection or drop it off at a Post Office or Post Point before 16:00. Only a priority stamp guarantees that your letter is delivered the next workday. Writing 'priority' on an envelope with a non-priority stamp does not count.
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