Track your shipment
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How do I create a mailing label? How long does it remain valid? Where do I have to attach it?
FAQ
Residential
If the original sender does not offer any return options, then you must return your parcel and purchase a shipping label on our website, in the eShop or in a Post Office, Post Point or Parcel Point. The shipping label is valid for 3 months, but you should ask the original sender how much time you have to send your parcel back. You attach the shipping label firmly on your parcel with tape. It must not come loose. Make sure that the entire shipping label is legible. The barcode must be visible immediately. If you reuse the original packaging, then you must attach the shipping label on top of the original shipping label. The original barcode must be covered. If you reuse the original packaging, then you must attach the shipping label on top of the original shipping label. The original barcode must be covered.
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How do I receive a proof of delivery for my parcel?
FAQ
Residential
You will receive proof of delivery with the date and signature of the recipient if you select the payable option ‘with guarantee’ in the online shipping tool. Or if you choose that option in the Post Office or Post Point. You will have to pay extra for this option. In that case, you are protected up to €500 if your parcel is lost or damaged. You can also choose the option ‘with confirmation of delivery’, in which case you will receive a text message or email: When the parcel is delivered If the parcel could not be delivered because the addressee was not home. In that case, your parcel will be made available to the addressee at the nearest Pick-up Point. If the addressee has not collected it from the Post Office, Post Point or Parcel Locker. For parcels sent abroad, a basic guarantee of up to €500 (or €15 for documents) is included. As a private sender, you cannot take out a higher guarantee.
Ria Money Transfer | Send money abroad
Residential
Send money safely to bank account, mobile phone or cash. From every Post Office to 161 countries. Money available for recipient immediately.
Calculate the price of your letter or parcel
Residential
Calculate the price of your letter or parcel
Ria | Receive
Residential
Receive cash. Safe and secure. There is always a Post Office in your neighbourhood.
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Residential
Choose your language
Welkom in ons postkantoor
Residential
Welkom in ons postkantoor
Вітаємо у нашому поштовому відділенні!
Residential
Вітаємо у нашому поштовому відділенні!
Bienvenue dans notre Bureau de Poste
Residential
Bienvenue dans notre Bureau de Poste
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