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Send a parcel to France
Residential
You can mail parcels to France in every Post Office or Post Point. Want to save time? Make and pay for your mailing label online.
Send a parcel to China
Residential
Send parcels to China in every Post Office or Post Point. Make your shipping label online and save time.
Send a parcel to Italy
Residential
Send parcels to Italy in every Post Office or Post Point. Make your shipping label online and save time.
Send a parcel to Portugal
Residential
Send parcels to Portugal in every Post Office or Post Point. Make your shipping label online and save time.
Send a parcel to Spain
Residential
Send parcels to Spain in every Post Office or Post Point. Make your shipping label online and save time.
The unique code generated by bpost is used in tracking notifications. The recipient receives tracking emails when the following milestones are reached: When you confirm your delivery request as shipper. When the delivery round commences (for home deliveries) or when the mail is available at the Pick-up point. When a home delivery cannot be made because no one is present at the address, in notification and reminder emails. The secure delivery code will also be available in your recipient’s My bpost app if the same email address is linked to the recipient’s app account.
Easily set in the My bpost app
Residential
Get registered mail straight to your letterbox
Can I recover my import costs?
FAQResidential
If your parcel is lost or damaged after you have paid the import costs, you cannot recover these costs. Always contact the sender. The sender can launch an investigation. You will be compensated up to the amount of the customs formalities if: your shipment was sent with tracking (barcode that does not start with the letter “U”) the sender has opened an investigation the investigation makes it clear that the fault lies with bpost
, Tips:
, If you are buying outside the EU, choose a tracked shipment if possible. Your parcel is more likely to be found if it is lost. Choose registered webshops (Import One-Stop Shop or IOSS) that ask you to pay the VAT in advance. This will reduce costs and risks (import costs are not refunded in case of loss or damage) and shorten the delivery period.
Send a parcel to Russia
Residential
Send parcels to Russia in every Post Office or Post Point. Make your shipping label online and save time.
When importing goods from outside the EU, you pay import costs (VAT, import duties and administrative costs) on all shipments. If your parcel is subsequently retained by customs due to import restrictions, you will not be able to recover the import costs. If there are problems with the delivery (loss, damage or address not found) after clearance, you cannot recover these costs. If your shipment is lost or damaged during the import procedure, please contact the sender. The sender can launch an investigation. If bpost is at fault, you will be compensated up to the amount of the customs formalities in case of a tracked shipment.
, Tips
, : if you buy something outside the EU, choose: a tracked shipment: that way you can follow your shipment online a registered online shop (Import One-Stop Shop or IOSS). They will ask you to pay the VAT in advance. This limits the costs and risks (import costs are not refunded in case of loss or damage) and shortens the delivery period.
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