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Send a Letter, Card or Registered Mail
Residential
Buy stamps. Send Letters, Greeting Cards and Registered Mail. All you need to know about stamping and addressing.
bpost - Disclaimer
Residential
bpost - Disclaimer
Ecozone: a unique concept in Europe
Residential
By inventing the Ecozone concept, bpost is transforming the world of logistics. In these zones, the fleet is electric, bicycle delivery comes first, and a dense network of bbox lockers and Pick-up points makes sending and receiving parcels easier. The impact? Less CO₂, less noise, and noticeably cleaner air for everyone.
If you are not home, the postman will leave a failed delivery notice. This document clearly indicates where you can pick up your registered mail and the dates and times when. Someone else can take receipt of your registered mail at your home or pick it up at the Post office or Post Point. You do have to give that person a mandate. This is how you do that:
, Set up a mandate in the My bpost app
, You will receive a notification in the app or by email about new incoming registered mail, provided you haven’t turned off notifications. So if you won’t be home, you’ll still have time to set up a proxy. Open the app and tap first ‘More’, then ‘delivery preferences’. Tap ‘registered mail’ and choose your preferred mandate: ‘last minute’ or ‘classic’. Identify yourself (with itsme or with your ID card) and follow the steps. You will receive a QR code, which you can pass on to the person of your choosing. This person simply shows this QR code during delivery. If you set up a classical mandate, they will also have to present their ID card.
, Set up a mandate on your missing delivery notification
, If you are not home and you have not set any delivery preferences, we will leave a failed delivery notice. You can set up a proxy using this notification: Simply add the requested details on the rear and sign. Give this to the person you choose, along with a copy of the front and back of your ID card. To take receipt of the registered mail from the mail carrier or at the Post Office counter this person presents: Their own ID card; The failed delivery notice as completed and signed by you; The copy of the back and front of your ID card.
, Set up a mandate using a written postal proxy
, You can also fill out this postal proxy form . Again, to take receipt of the registered mail from the mail carrier or at the Post Office counter this person presents: Their own ID card; The failed delivery notice as completed and signed by you; The copy of the back and front of your ID card.
Want to attract new clients, keep your client data up to date and generate hot leads? Make the most of our 100% Belgian data for the highest impact campaigns.
Responsible Disclosure Policy
Residential
Responsible Disclosure Policy
Lower emissions thanks to a greener fleet
Residential
At bpost, the road to more sustainable logistics involves a greener, quieter fleet that is better suited to our environment.
Improving the climate is everyone's business. You make greener choices for your deliveries. We take action to cut emissions, promote circular solutions, and offer more sustainable services. Step by step, together, we move towards carbon neutrality.
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