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for the key word « track and trace »
What does a barcode look like and where can I find it?
FAQResidential
There are several bpost barcodes in circulation for parcels. Here are the most common ones. 24 digits starting with 3299 or 3232 (e.g. 329998745632147852365873) 18 digits starting with 3232 (e.g. 323256984521032569) 13 characters starting with two letters (CE, EE, CD, CZ) and ending with two letters (e.g. EE123456789BE) 27 characters starting with JJBEA (e.g. JJBEA2356412012365478896541) The following barcodes are used for registered mail: 30 digits for national registered mail, starting with 010 (e.g. 010541288500452621221234567890) 13 characters for international registered mail, starting with R (e.g. RA123456789FR) You’ll find the barcode in the following places: shipping label receipt mailing receipt notice of absence (see image) confirmation email communication from the sender Afwezigheidsbericht
Can I send money in every Post Office and Post Point?
FAQResidential
You can send money with Ria Money Transfer in every Post Office in Belgium. That is still not possible in our Post Points.
Can I send cash and allow the addressee to receive cash?
FAQResidential
With Ria Money Transfer, you can pay the amount that you want to send in cash at the counter. Your addressee can pick up the cash within 40 days at a Ria agency using a PIN code.
Mobile Postcard is an app from bpost that is designed to work on your smartphone and tablet. It allows you to add a theme, stickers and a message to photos. bpost then transforms this into a real postcard. We send it to the addresses you choose, whether they're in Belgium (within three workdays) or abroad. It's a great way for you to surprise family and friends. And they're excellent as birthday cards or other greeting cards. Download the app: For Android devices For iPhone or iPad What if you're on a computer? We have a different program for you to use. It's called MyCard. It allows you to do everything you're able to do with the Mobile Postcard app - it's just designed for use on a computer. Download it and make your postcard today! Download MyCard for computer.
Yes! You create more visibility for your company when you give your clients the opportunity to send one or more Mobile Postcards as a gift. With a promotional code, they can do exactly this. You can even make sure your logo and/or name appears on them if you wish. Give your contacts the option of sending free postcards, for example via your magazine, brochure or menu, in an email, or at a stand with a photo booth at a fair or festival.
You can find all stamps – including limited series, special editions and theme stamps: In our eShop At our Philately & Stamps Printing department (philately@bpost.be or 02 278 50 70) In our 'Filaboetiek' in Mechelen (Egide Walschaertsstraat 1b, 2800 Mechelen) and Brussels (Lakensestraat 1, 1000 Brussels). You'll find the opening hours on page 2 of the latest edition of Philanews.
How and where can I leave a review of the My bpost app?
FAQResidential
This is how you share your experiences of the My bpost app with others:
, On Google Play
, Open Google Play on your Android device. Search for the My bpost app. Select the number of stars you want to give in ‘Rate this app’. Under the stars, tap ‘Write a review’. Follow the instructions on screen to write a review and add details. Tap ‘post’.
, On App Store
, Open App Store on your iOS device. Search for the My bpost app. Tap the stars to give a rating. Under the stars, tap ‘Write a review’. Tap ‘send’.
Maximum size and weight
How does the Parcel Box work and where can I find one?
FAQResidential
You'll find Parcel Boxes in many Post Offices. It makes handing in your parcel faster and easier. Parcel Boxes are in the Post Office or in an area that is open 24/7. Some Parcel Boxes have a scanner. Your parcel is scanned when you hand it in. If the Parcel Box doesn't have a scanner, you don't have a Shipping Receipt.
Download My bpost app
