Delay parcels from United Kingdom and Germany
Due to IT-problems at our partner Royal mail and strikes at Deutsche Post, we expect delays in the delivery of letters and parcels from Germany and United Kingdom to Belgium As soon as the parcel arrives in Belgium, the status of your parcel will be updated. Unfortunately, our customer service cannot provide you with further information.


How do I send international registered mail?


Complete the following steps to send international registered mail. 

Go to the nearest Post Office or Post Point

You can send international registered mail in every Post Office or Post Point.

Choose the type of international registered mail

Standard, with proof of delivery for absolute certainty, or with customised insurance for valuable mail.

Prepare your international registered mail

An employee will help you with this. Be sure to keep the stamped mailing receipt afterwards.

Follow your international registered mail

You can follow it on Track & Trace using the barcode on your mailing receipt.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.