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Profiling and data targeting: find similar clients, aim at specific regions and effortlessly adjust campaigns.
Установлення особи під час поштових фінансових операцій
I listed the wrong address, can I change it?
FAQ
Residential
Once you have handed in your parcel, you can no longer change the address. If the foreign postal service cannot deliver the parcel, it will be returned to you.
Can I change the language of the app?
FAQ
Residential
The Mobile Postcard app exists in Dutch, French and English. The app adjusts to the language your device is set to use. You can change this in the 'Settings' of your smartphone or tablet.
How large can the video file be?
FAQ
Residential
It doesn't matter how large your video file is, but how long your video is. If your video lasts longer than one minute, it will be cut. You can shorten the video yourself in the app.
The following bpost tools and applications are accessible with the same email address and password: bpaid Online shipping tool for parcels MyPreferences My bpost app Mobile Postcard De Verhuisdienst
Which operating systems are suitable for running the app?
FAQ
Residential
Mobile Postcard works best on the two most recent versions of iOS and Android. Devices that are four or more years old are more likely to encounter technical difficulties. Download the app: For Android devices For iPhone or iPad
Are my photos protected with portrait rights?
FAQ
Residential
You can only use photos and videos that you own. Do not use confidential photos, videos or files, or items from the internet. You may only use a photo on the postcard where someone is visible if that person has given you permission.
You don't have to input all addresses manually. You can also import them from the address book on your smartphone or tablet. It is not currently possible to import an Excel file.
I lost credits due to an error in the app. What should I do?
FAQ
Residential
Check whether you are logged in under Menu > My account. If it says 'Log in' then you are not logged in. You will not be able to see your credits. Your credits are linked to your email address. Check you're logged in with the correct email address.
Download My bpost app
