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Buy and make stamps
Residential
Stamps for Belgium, Europe and the world. Make personalised Stamps with a photo.
ou only need to attach a shipping label on a parcel that you return to a country within the EU. For a parcel that you return to a country outside the EU, you must also provide customs documents. If the original sender doesn't provide a return label, then you can purchase a shipping label via our website, in our eShop or in a Post Office, Post Point or Parcel Point. You do not have to pay any customs fees. Only the receiver of your parcel must pay customs fees, and only for return shipments outside the EU. Contact the original sender to see if he/she offers return options whereby he/she doesn't have to pay customs fees. If he/she does not have such an option, then he/she pays the customs fees that are applicable in his/her country. The customs documents for a return shipment to a country outside the EU: The CN23 part of the shipping label or a CN23 document. That indicates what is in your parcel. You attach the label on the box. The original invoice or pro forma invoice and 3 copies. If the shipment is worth more than €1000, a Single Administrative Document is also required.
Who handles my registered mail abroad?
FAQResidential
Depending on the destination country, your registered mail is handled by a local post operator.
What's the best way to weigh my letter?
FAQResidential
You can weigh your letter at home. Or you can have your letter weighed in a Post Office in your neighbourhood.
Can I buy pre-stamped envelopes?
FAQResidential
You can buy pre-stamped envelopes in our eShop , a Post Office in your neighbourhood, and in some shops like AVA and Makro.
We apologise if something went wrong in the Post Office or Ria agency. You can always report this to the customer service of Ria Money Transfer.
When will my international registered mail be delivered?
FAQResidential
We process your international registered mail as a priority shipment. After that it depends on the delivery period of the foreign post operator that handles your shipment. Once the shipment leaves Belgium, the delivery period differs from country to country.
If you get a parcel that is intended for someone else, then you shouldn't use the return label. Bring the parcel to a Post Office. Tell the counter clerk that the parcel was delivered to the wrong address. We will make sure that it is delivered to the correct address.
Is it better to send urgent mail as registered mail?
FAQResidential
Registered mail is not faster than a regular delivery. To have your letter delivered tomorrow, use a Priority stamp and place it in a red mailbox (do that before the last collection) or drop off your letter in a Post Office before 16:00.
Sustainability
Residential
Duurzaamheid in e-commerce is niet langer meer een trend, maar een must. Want een gezond klimaat, dat willen we allemaal. Samen met onze partners streven we naar minder CO₂, een duurzame werkomgeving voor onze mensen en een samenleving die verbindt in een veranderende wereld.
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