Question 1

Can I follow my letter with Track & Trace?

Accepted Answer

Currently you cannot follow your letters and cards online with Track &amp; Trace. That is because thy don't have a unique reference number or barcode. You cannot follow priority and non-priority mail sent to destinations inside or outside Belgium.If your mail does have a barcode, for example a parcel or registered Mail, then you can follow it online with Track &amp; Trace.

Question 2

Where can I find the nearest Post Office or Post Point and the opening hours?

Accepted Answer

Click on the link beneath for a Post Office or Post Point in your neighbourhood, and to check the opening hours.

Question 3

Where can I mail my letter?

Accepted Answer

Place your letter in a red bpost mailbox or drop it off in a Post Office or Post Point.

Question 4

Where do I drop off my non-standardised letter?

Accepted Answer

You can place your non-standardised letter in one of the many bpost mailboxes. If your envelope doesn't fit in the opening, drop it off in a Post Office.

Question 5

Why can my letter or card be returned?

Accepted Answer

The most common reasons for returning a letter are:The letter does not have a stamp.The letter does not have enough stamps.The letter contains an incorrect address.The reason why your card or letter was retuned is written on the red sticker.

Question 6

Can I take my letter to a Post Office and purchase a stamp and envelope there?

Accepted Answer

You can buy stamps and envelopes in the Post Office and mail your letter right away. Note: we do not sell stamps and envelopes per piece; they come in packs of 10.You can find pre-stamped envelopes, even in packs of 10, in the Post Office.

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6 questions for the keyword « Mailing a letter »

Download My bpost app

6 questions
for the keyword « Mailing a letter »