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Is registered mail automatically priority mail?
FAQ
Residential
Registered mail is priority mail and is delivered the next workday.
Is registered mail automatically priority mail?
FAQ
Residential
Registered mail is priority mail and is delivered the next workday.
Can I still use stamps?
FAQ
Residential
Regular stamps or mourning stamps are still available but don’t guarantee the extra care and priority as the red mourning bag, for which we send automatic updates to your funeral service provider.
How do I pay for my online shipping label?
FAQ
Residential
You pay for your shipping label in the online shipping tool with MasterCard, Visa, Bancontact, Belfius, KBC, ING and PayPal.
Can I purchase international shipping labels in the eShop?
FAQ
Residential
You can buy shipping labels for light parcels (up to 2 kg) and all other parcels (up to 30 kg) in the eShop.
Does bpost a courier service for quick deliveries?
FAQ
Residential
Euro-Sprinters is our courier service for urgent deliveries within Belgium. If you place an order today, then it will be collected and delivered today.
Can I use personalised MyStamp stamps on square envelopes?
FAQ
Residential
You can use personalised MyStamp stamps for all standardised and non-standardised mail. It is the ideal stamp for invitation cards. In that case, choose a stamp with a value of 2.
Can't the postman keep the registered mail until I am home?
FAQ
Residential
No, if you are not home, the postman will leave a failed delivery notice that indicates where and when you (or your proxy) can pick up your registered mail.
Can I write the address on my parcel in my own language?
FAQ
Residential
To speed up the clearance (outside the EU) and delivery of your parcel, it's best to use English, French or an official language in the destination country.
What should I do if I have an issue with my locker?
FAQ
Residential
If the locker doesn’t open, close, or work as expected, call us right away on 02 320 23 90. We’ll assist you remotely and resolve the issue as quickly as possible.
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