Delay parcels from United Kingdom and Germany
Due to IT-problems at our partner Royal mail and strikes at Deutsche Post, we expect delays in the delivery of letters and parcels from Germany and United Kingdom to Belgium As soon as the parcel arrives in Belgium, the status of your parcel will be updated. Unfortunately, our customer service cannot provide you with further information.


I send euros, the recipient wants dollars. Will that be converted? Are there conversion costs?

The amount that you send is converted using the exchange rates applicable at that moment. The conversion is deducted from the amount that your addressee receives. You can also ask how many euros you must pay to have a certain amount arrive in dollars.

If you didn't find an answer to your question?


Please contact us.


Contact the Customer Care Center of Ria Money Transfer directly.

Monday - Friday :
08:00 – 12:30
13:30 - 18:00

Saturday :
09:00 – 13:00