How does a money transfer with Ria work?

You can send money with Ria Money Transfer in five easy steps:

  • You complete the ‘Send Money’ form.
    • the first and last name of your addressee
    • the country where your addressee lives or is staying. The Ria agency where your addressee will pick up the money
    • your mobile phone number
  • You give the form to the counter clerk together with your identity document and the money.
  • You sign as correct and get a receipt that states the PIN code of your transaction.
  • You contact your addressee and communicate the PIN code that he or she needs to pick up the money.
  • Your addressee picks up the cash at a Ria agency with the PIN code and his or her identity document.
Find the opening hours of your Post Office
My mail is being delivered, but not in my letterbox. What can I do?
We are sorry that our postman did not place your mail in your letterbox. The best way to report this is via the online form. We will ask for your contact details so that we can talk to the right postman about this.
How much does it cost to send a postcard from outside Belgium?
All cards made in the Mobile Postcard app are printed and sent from Belgium. Cards for a destination in Belgium are sent at domestic rates. For cards that are destined for other countries, you pay international rates. Take a look at all our rates under the menu option 'Cards and envelopes'.
Why can my letter or card be returned?
The most common reasons for returning a letter are:
  • The letter does not have a stamp.
  • The letter does not have enough stamps.
  • The letter contains an incorrect address.
The reason why your card or letter was retuned is written on the red sticker.

If you didn't find an answer to your question?

 

Call

Contact the Customer Care Center of Ria Money Transfer directly.

Monday - Friday :
08:00 – 12:30
13:30 - 18:00

Saturday :
09:00 – 13:00

Phone Customer Care Centre
025882414
My mail is being delivered, but not in my letterbox. What can I do?
We are sorry that our postman did not place your mail in your letterbox. The best way to report this is via the online form. We will ask for your contact details so that we can talk to the right postman about this.
How much does it cost to send a postcard from outside Belgium?
All cards made in the Mobile Postcard app are printed and sent from Belgium. Cards for a destination in Belgium are sent at domestic rates. For cards that are destined for other countries, you pay international rates. Take a look at all our rates under the menu option 'Cards and envelopes'.
Why can my letter or card be returned?
The most common reasons for returning a letter are:
  • The letter does not have a stamp.
  • The letter does not have enough stamps.
  • The letter contains an incorrect address.
The reason why your card or letter was retuned is written on the red sticker.