I lost the PIN code. What can I do?

If the sender lost the PIN code, he or she can request it again:

  • in the Post Office or Ria agency where the money was sent
  • through Ria Money Transfer customer service.

The addressee must ask the sender to send the code again.

If you didn't find an answer to your question?

 

Please contact us.

Call

Contact the Customer Care Center of Ria Money Transfer directly.

Monday - Friday :
08:00 – 12:30
13:30 - 18:00

Saturday :
09:00 – 13:00