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for the key word « post poste »
Can I drop off my registered mail in a Red Letterbox?
FAQResidential
You can drop off a registered mail item in a Red Letterbox if a shipping label is affixed that has been created using the My bpost app or online shipping tool. In all other cases you should drop off your registered mail at a Post Office or Post Point.
Do I have to prove why I am sending money?
FAQResidential
The counter clerk in your Post Office will ask why you are sending money.
Can I send money to a Ria office in Belgium?
FAQResidential
Your addressee picks up the money in any Ria agency or Post Office in Belgium.
Are there minimum and maximum amounts?
FAQResidential
You only have to take maximum amounts into account. The counter clerk in your Post Office will tell you those amounts.
How must I print and attach my online shipping label?
FAQResidential
You print and attach your shipping label as follows: Print your shipping label (at home) or choose the option ‘Print in a Post Office or Post Point'. Attach the shipping label to your parcel with strong tape. Make sure that it is water-proof and can withstand transportation.
After paying for the shipping label for your registered mail, you receive it in digital form in the app, online shipping tool and by email. You can print it yourself or have it printed free of charge at a Post Office or Post Point. You simply need to show the digital label to the person at the counter and they will do the rest.
The website where I ordered my parcel says 'free returns', but bpost is still charging shipping fees. Why is that?
FAQResidential
If the counter clerk at your Post Office or Post Point asks you to pay, then the return shipment is not free. Read the terms and conditions for returning parcels on the website of the online shop. Your return shipment is probably an exception to the free returns policy.
Where can I buy stamps?
FAQResidential
You can purchase stamps in: Our eShop A stamp shop: there are more than 5000 shops that sell stamps – supermarkets, petrol stations, bookshops, etc. A Post Office or Postal Point in your neighbourhood
Can I send money to someone in Belgium?
FAQResidential
You can send money to someone in Belgium. Your addressee can pick up the money in any Ria agency or Post Office.
Can someone who finds my code pick up the money?
FAQResidential
The identity document is checked in the Post Office or Ria agency to make sure that the requester is truly the addressee.
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