What is my guarantee that the money will arrive?

Two safeguards guarantee that the money will arrive:

  • You get a unique PIN code that you communicate to your addressee. The recipient can only pick up the money with that PIN code.
  • Your addressee must identify himself or herself with an identity document to collect your money.

Be careful when communicating the PIN code; only give it to your addressee.

If you didn't find an answer to your question?


Please contact us.


Contact the Customer Care Center of Ria Money Transfer directly.

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13:30 - 18:00

Saturday :
09:00 – 13:00