What is my guarantee that the money will arrive?

Two safeguards guarantee that the money will arrive:

  • You get a unique PIN code that you communicate to your addressee. The recipient can only pick up the money with that PIN code.
  • Your addressee must identify himself or herself with an identity document to collect your money.

Be careful when communicating the PIN code; only give it to your addressee.

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Please contact us.


Contact the Customer Care Center of Ria Money Transfer directly.

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09.00 - 19.00
08.30 – 16.00