How much time do I have to return the parcel with the wrong contents and get a refund?

Find out how much time you have to return your parcel and how you can get a refund on the website of the original sender.

If you didn't find an answer to your question?


Please contact us.


Monday - Friday :
09.00 - 12.30
13.00 – 17.00

Zonal rate. Waiting time varies.