How can someone else pick my registered mail?

You must first give a postal mandate to someone (18 and older). (He or she becomes your proxy) You do this as follows:

• Complete the back of the failed delivery notice and sign it.
• Give it to your proxy together with a copy of both sides of your ID card.

Your proxy shows the following at the counter:

• his own ID card
• the completed and signed failed delivery notice
• the copy of your ID card