How can someone else pick my registered mail?

You must first give a postal mandate to someone (18 and older). (He or she becomes your proxy) You do this as follows:

  • Complete the back of the failed delivery notice and sign it.
  • Give it to your proxy together with a copy of both sides of your ID card.

Your proxy shows the following at the counter:

  • his own ID card
  • the completed and signed failed delivery notice
  • the copy of your ID card
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Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.