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The benefits of a bpost account?

You can use all our tools and apps with one email address and password

Easy access to your shipping history with the shipping tool
Check your order history in the eShop
Track all your parcels with the My bpost app

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Send a Letter, Card or Registered Mail

Send your parcel within Belgium in just a few clicks

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Registered mail

Returning or sending back a parcel

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Send a parcel to France

Send a parcel to the Netherlands

Send a parcel to Germany

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Send a parcel to the United States

Paying fees upon delivery

Send a parcel to the United Kingdom

Send a parcel to Italy

Send a parcel to China

Send a parcel to Spain

Ria Money Transfer | Send money abroad

Send a parcel to Switzerland

Send a parcel to Russia

Send a parcel to Portugal

Send a parcel to Poland

Send a parcel to Luxembourg

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A positive impact on society

Days with changes to bpost services

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The ultimate Track & Trace experience

Phishing

Special Privacy Policy – Mobile Postcard

First Belgian crypto stamp: launch Oct. 21, 2024

Your delivery preferences, your rules

Quick and easy sending; delivered worldwide

Easily set in the My bpost app

Receive and send the flexible way

How does a crypto stamp work?

Receive registered mail

Bienvenue dans notre Bureau de Poste

Send memorial invitations with care

Identification lors de transactions financières postales

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How do I know when my parcel arrived at the addressee?

Can I follow my parcel online?

Can I edit the location or time of a delivery?

Can my parcel be delivered the same day?

Can I drop off my parcel in a Parcel Locker 24/7?

How does the Parcel Box work and where can I find one?

Where can I buy boxes and envelopes to send a parcel?

Where can I buy several packages at the same time?

Can I buy a pre-stamped box?

Can bpost pick up my parcel or do I always have to go to a Post Office or Post Point to send it?

What is the bpost price to send a parcel abroad?

Can someone in the Post Office or Post Point help me with my international shipment?

Where can I hand in my parcel?

My parcel is not at the Pick-up point or in the Parcel Locker. What now?

Does Ria only work with cash, or can I also use a bank card, credit card or bank transfer?

Can I send cash and have it transferred?

Can I transfer money without an account number?

How and where can I leave a review of the My bpost app?

Why was I not notified of my incoming registered mail?

Can I prepare registered mail for delivery to a foreign address using the My bpost app?

I don’t want a photo to be taken of my ID card. Are there any alternatives?

How do I send priority mail?

I attached a non-priority stamp on my envelope. Can I still turn it into priority mail?

Will I receive compensation if my priority mail is not delivered the next workday?

Are there priority stamps for international destinations?

How do I send a letter abroad?

Who handles my registered mail abroad?

How do I send international registered mail?

Do I have to know which country or which city I am sending money to?

When will my international registered mail be delivered?

What if the addressee does not pick up my registered mail with confirmation of receipt?

What if there is an error in the recipient's details?

What if the transaction is called off due to an error in the transfer?

What if my money is not picked up?

Will I receive proof that the money was sent and picked up?

Do I have to have an address to use Ria?

Can someone who finds my code pick up the money?

The clerk will not give a copy. What do I do now? Can I file a complaint? Where?

How can I receive my money?

Which information must I submit to receive the money? (PIN code, identity document, sender's name, etc.)

How much time do I have to pick up my money?

Can I pick up my money in any Ria office?

I cannot pick up the money. Can someone else do that? Someone with the correct documents or a mandate?

Can Ria help me get my code back?

My name was spelled incorrectly. What must I do to modify the spelling?

I cannot receive the money because my name was misspelled. Who can rectify this?

The error lies with bpost or Ria. Not with me. What do I do now?

There is only a small error in my name and I have the PIN code. Isn't that enough?

Can I buy pre-stamped envelopes?

Can I take my letter to a Post Office and purchase a stamp and envelope there?

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