How can I contact Mobile Postcard?

For problems with the delivery of your card, it's best to contact customer service using the online form at the bottom of this page. For a technical question, you're best calling us by telephone with the following information at hand:

  • The brand of your device: e.g. Samsung, Apple, Huawei, etc.
  • The device type or model: e.g. Galaxy 5, iPhone 11, Huawei P30 Lite, etc.
  • Operating system: e.g. Android 8, iOS 12, etc.
  • The app version. You'll find this in the app under 'Menu'.
If you didn't find an answer to your question?

 

Please contact us.

Web form 

 

Recommended option. Resolved swiftly and efficiently. 

 

Call

Monday - Friday :
08.00 – 12.30
13.00 – 18.00

Saturday :
09.00 – 13.00

Zonal rate. Waiting time varies.