Receive parcel from abroad

receive_parcel

Parcel

Receive a parcel from abroad

Receive a parcel from Belgium

Follow your parcel

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Postal code is not required
Track your shipments with ease
Easily track all your parcels with the My Bpost app

Download the My bpost app

And manage all your parcels in one handy app

  • Follow all your parcels, including those from other postal services
  • Set your delivery preferences
  • Dive into your letterbox digitally, send parcels & registered mail, and much more
Discover all the functionalities
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My parcel must pass through customs

My parcel must pass through customs

Learn all about the import process and customs fees

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Costs associated with your parcel?

Costs associated with your parcel?

Pay mobile or cash

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Not home when your foreign parcel is delivered?

1.

You will receive a Notice of Absence indicating where your parcel is.

It is not immediately available.

2.

You will receive an e-mail as soon as your parcel is in a Pick-up Point, and the status of your shipment will change on Track & Trace and in the My bpost app.

You can collect your parcel at the indicated Pick-up Point from 11:00 the next workday.

3.

You or someone else can pick up your parcel after showing either:

  • your Notice of Absence
  • your confirmation e-mail
  • your confirmation in the My bpost app
  • If your parcel is not collected within 14 days, then it will be returned to the sender

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