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You will receive several emails throughout the delivery process of your parcel: You will receive an email as soon as the sender tells us they want us to deliver your parcel and provides us with your email address. When your parcel is sorted, you will receive an email confirming the planned delivery date with a timeslot and allowing you to choose a delivery preference, including the option for next working day delivery. On the day of delivery, you will receive an email stating an estimated time of delivery. If you will not be home at that time, the email enables you to indicate where you want your parcel to be delivered. If the postman delivered your parcel in your letterbox, in a safe place or to a neighbour, you will receive a confirmation email. If your parcel is available at a Pick-up Point, Parcel Locker or point of sale, you will receive a confirmation email. Every email includes a link to track your parcel via our Track & Trace page. You can also track your parcel at any time in the My bpost app or on Track & Trace. If the status of a parcel changes, you will be informed with a notification in the app. You can always choose where your parcel will be delivered if you are not at home.
Установлення особи під час поштових фінансових операцій
brexit
Residential
Brexit has changed the VAT and customs regulations between the EU and the UK. Do you want to send parcels to the UK? You’ll find all the necessary information and documents here.
Send parcels
Business
Send parcels
د پوستي مالي معاملو په جریان کې پیژندنه
Residential
د پوستي مالي معاملو په جریان کې پیژندنه
Want to attract new clients, keep your client data up to date and generate hot leads? Make the most of our 100% Belgian data for the highest impact campaigns.
Parcel Locker
Residential
Want to receive, send and return parcels in less than 30 seconds? Choose a bpost Parcel Locker.
Discover what bpost does and how you can help to reduce CO2 emissions to a minimum for a better climate and more amenable environment.
Screenless Parcel Lockers
Residential
Send, receive and return parcels easily with the My bpost app. Discover how it works.
Download My bpost app
