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Easily set in the My bpost app
Residential
Get registered mail straight to your letterbox
You are preparing a registered mail
, When you hand in your registered mail item, you receive a proof of deposit that the registered item has entered our network. If you want more peace of mind and proof that the addressee has taken receipt of your registered mail item, affix a proof of receipt . Can I require multiple addressees to sign for receipt? If you want multiple addressees at the same address to sign for registered mail, you will have to send a separate piece of registered mail for each addressee. From now on, only one addressee will have to sign, even if the registered mail is addressed to two or more individuals.
, Your registered mail item is on its way
, You can use Track & Trace to see when your registerd mail is received.
, What happens to my registered mail if the addressee is not home?
, Domestic
, registered mail
, The addressee is not home
, The postman will deliver the registered mail in accordance with the delivery preferences the addressee might have set in his My bpost app. If he has not set any delivery preferences, the postman will leave a failed delivery notice. The addressee can use this to pick up the item in the Post Office or Post Point mentioned on the failed delivery notice; the item must be collected within 15 calendar days. Only the addressee or those with a postal mandate from the addressee can accept registered mail. The item is only delivered after signing for receipt and checking the ID card of the addressee or postal proxy. The sender determines who the item must be handed over to. If the addressee does not pick up your mail within 15 calendar days, it will be sent back to you. Make sure that your name and address are clearly written on the item.
, The addresse has moved
, If the addressee has an active contract with the Forwarding Department at bpost, we will forward your item to his/her new address. If the addressee does not have a contract, your item will be returned to you with registered mail. Make sure that your name and address are clearly written on the item.
, International
, registered mail Before your international registered mail leaves Belgium, you can follow it via Track & Trace or the My bpost app . After it leaves Belgium, you can follow your shipment via the tracking tool of the foreign post operator.
, Can the addressee of my registered mail see who the sender is before delivery?
, The person you send your registered mail item to cannot see who the sender is before delivery. The addressee can see in Track & Trace and the My bpost app that registered mail is on the way as soon as the mail item enters our network. But the addressee will not see who the sender is until it is delivered.
Our first cryptostamp introduced the mythical dragon. This year, we're coming closer to home and unleashing the Greek gods. Sharpen your wisdom and strategic mind with the goddess Athena, who graces our latest cryptostamp. The physical stamp features a special foil that brings her to life. And with the digital twin, you're holding a truly unique piece! Available from September 18!
Receive registered mail
Residential
Safely and worry-free
A parcel from outside the EU?
Residential
Are you expecting a parcel sent from a country outside the European Union? You may need to pay VAT, import costs or administration fees. Find out which costs to take into account.
New bpost boxes video
Residential
New bpost boxes stop motion videos
Bbox rental - Rent a locker near you
Residential
Store your items. Or hand them over, no meeting needed.
Secure, nearby and available up to 48 hours.
From €1.80 per locker.
Parcel must pass through customs
Residential
Are you expecting a parcel from outside the EU? Then it must pass through customs first and you may have to pay extra fees. Discover how this process works.
Download My Bpost app
