Registered mail | bpost

Registered mail

Registered mail

Extra safe way to send important mail

  • Legal value
  • Sent today, delivered tomorrow
  • Easy to follow online
Find nearest point of sale

An employee will help you prepare your registered mail

Send registered mail in 4 steps

1.
Go to the nearest Post Office or Post Point

You can send registered mail in every Post Office or Post Point.

2.
Choose a registered mail formula

Standard, with confirmation of receipt for absolute certainty, or with customised insurance for valuable mail.

3.
Prepare your registered mail

An employee will help you with this. Be sure to keep the stamped proof of deposit afterwards.

4.
Follow your Registered Mail

You can follow it on Track&Trace using the barcode on your mailing receipt.

Which registered mail do I need?

Standard

  • For important mail
  • Basic insurance
  • Mailing receipt with legal value

From

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With confirmation of receipt

  • Confirmation of receipt with date of delivery and signature of receiver
  • Basic insurance
  • Mailing receipt with legal value

From

<span class="priceVariable invisible">{{PriceTB.envoi-national-recommandé-res.r3c3}} + {{PriceTB.avis-de-réception.r2c2}}</span>

With customised insurance

  • For valuable mail
  • Mailing receipt with legal value

From

<span class="priceVariable invisible">{{PriceTB.envoi-national-recommandé-res.r3c3}} + {{PriceTB.avis-de-réception.r2c2}} + {{PriceTB.assurance-min.r2c2}}</span>

Calculate the price of your registered mail

Perhaps you still have one of these questions

Surf to Track & Trace. Enter the letters and numbers of the barcode in the search bar. You can find this barcode on your Mailing Receipt or your sales receipt.

bpost does all it can to deliver registered mail on the next workday. If you notice with Track & Trace that your registered mail is in transit for longer, please let us know via our online customer care.

If the addressee is not home, a failed delivery notice is left behind by the postman. The addressee has 15 calendar days to pick up your registered mail with confirmation of receipt (in the Post Office or Post Point mentioned on the failed delivery notice).

If the addressee does not pick up your mail within 15 calendar days, it will be sent back to you. Make sure that your name and address are clearly written on your shipment.

When delivering registered mail and parcels, our postmen are required to ring the doorbell and wait a minimal time. Unfortunately, you might find a failed delivery notice in your letterbox even though you were home. You can file a complaint about this. Keep your failed delivery notice handy because you will need it to compete the form.

You can give a postal mandate to someone (18 and older) using the postal mandate form. To do this you must:

  • download, complete and sign the postal mandate form
  • give a copy of both sides of your ID card to the postal proxy

When the postman comes around, your postal proxy will be asked to show the following documents:

  • his/her own ID card
  • the completed mandate form
  • the copy of both sides of your ID card