Registered mail within Belgium
Send your important mail within Belgium the safe way
- Receive legally valid proof of sending
- Posted today, delivered tomorrow
- Prepare in no time via the My bpost app
- Easily track your registered mail online
Create your own shipping labels for your registered mail
Which registered mail do I need?
Standard
- For important mail
- Basic insurance
- Mailing receipt with legal value
- Available in the app or point of sales
From
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With confirmation of receipt
- All advantages of registered mail
- Confirmation of receipt with date of delivery and signature of receiver
- For only € 1,40 extra
- Available in the app or point of sales
From
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More infoWith customised insurance
- All advantages of registered mail
- Valid if your mail is lost stolen or damaged
- Only available in point of sale
From
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How to send in 3 steps
Prepare your mail
Open the app and tap “registered mail” from the list of products that can be sent. Select the format of your mail item and any extra options, and fill out your sender details and the addressee’s details.
Print and affix
Complete your order to receive your shipping label in the app and by email. Print your label or pop along to the Post Office to have it printed there and affix it to the envelope as per the instructions.
Post and track your mail
Post your registered mail at a Post Office, a Post Point or in a Red Letterbox (check the collection times). Track your mail item automatically in the app.
Drop by a Post Office or Post Point
Tell the person at the counter you want to send a registered mail. You can take your own envelope or buy one when you get there.
Select the type of registered mail
Tell how you want to send your registered mail: the standard way, with proof of receipt for complete peace of mind or insured if you send something of value.
Track your mail item online
You will receive a proof of sending with the barcode of your mail item. Use this code to see the status of your item at any time in Track & Trace or the My bpost app.
Smart tools and tips for friction-free shipping
Calculate the shipping tariff
Select the desired destination, format and options to see your tariff immediately.
Find a Drop-off point
Is your mail item ready to send? Post it in a Red Letterbox, at a Post Office or at a Post Point
Track your mail
Like to know where your mail item is? Check the status in the My bpost app or via Track & Trace.
Calculate the price of your registered mail
Perhaps you still have one of these questions
Go to Track & Trace or use the My bpost app to track your mail. Enter the alphanumerical part of the barcode of your mail item. You’ll find this on the proof of receipt or your till receipt. If you created a shipping label, you can track your registered mail item in the My bpost app.
bpost does all it can to deliver registered mail on the next workday. If you notice with Track & Trace that your registered mail is in transit for longer, please let us know via our online customer care.
I was home but still received a failed delivery notice in the letterbox. How can I file a complaint?
When delivering registered mail and parcels, our postmen are required to ring the doorbell and wait a minimal time. Unfortunately, you might find a failed delivery notice in your letterbox even though you were home. You can file a complaint about this. Keep your failed delivery notice handy because you will need it to complete the form.
The price of registered mail depends on the following factors:
- weight
- size
- type of registered mail
Calculate the price of your registered mail (letter or parcel) with our price calculator.
If the addressee is not home, a failed delivery notice is left behind by the postman. The addressee has 15 calendar days to pick up your registered mail with confirmation of receipt (in the Post Office or Post Point mentioned on the failed delivery notice).
If the addressee does not pick up your mail within 15 calendar days, it will be sent back to you. Make sure that your name and address are clearly written on your shipment.
