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bpost prints your label for you.
Residential
bpost prints your label for you.
We are sorry for this inconvenience. You can share your experience through our online form so that we can discuss it further with the Pick-up point you visited.
Days with changes to bpost services
Residential
A few days a year, we adapt our services to popular holidays and the closing days of banks and public services. Find out on which days bpost adjusts its services.
Paying fees upon delivery
Residential
Costs associated with your parcel? From now on you can pay the postman with mobile banking
Easily set in the My bpost app
Residential
Get registered mail straight to your letterbox
Sending a parcel abroad
Residential
Choose your delivery solution, calculate the price quickly, and send your parcel to an address outside Belgium. Includes Track & Trace.
What can't I send
FAQResidential
The current postal legislation forbids the sending of letters or parcels, both within Belgium or abroad, with the following contents: 1. Dangerous goods: Dangerous objects are objects that, due to their shape, nature or packaging, can be dangerous for people or can damage other shipments, the equipment of bpost, or the goods of third-parties (including parcels). Some daily objects also cannot be sent with the post. These include lighters, perfume, manicure products, glue, paint, flammable liquids, spray cans, deodorants under pressure, hair dye and lithium batteries. There is a specific exception for lithium batteries. Read all about it in this overview . It also includes an overview of all dangerous goods. 2. Prohibited items: Drugs, narcotics and psychotropic substances Weapons, essential parts of weapons and ammunition, imitation firearms, knives, swords, daggers and any other sharp or cutting object Objects, texts or general substances of which the import, export, production, circulation, distribution, use, possession, sale or transport are forbidden by law Objects that include statements that contravene public order or common decency Shipments that mention forbidden destinations or contain forbidden goods according to commercial law Shipments that contain counterfeit goods Coins, banknotes and bearer bonds (exception: personal cheques with a maximum value of €500 per parcel and a basic guarantee) Jewellery (exception: costume jewellery that does not contain gold, silver or gemstones, is not worth more than €500 per parcel and has a basic guarantee), works of art and collections or other valuable materials, including animal pelts Parcels whose value is more than €5,000 Some countries impose additional restrictions. Check the exceptions for China , Russia , the United States , the United Kingdom , France , Italy , Portugal , Luxembourg , Spain and Switzerland .
Buy and make stamps
Residential
Stamps for Belgium, Europe and the world. Make personalised Stamps with a photo.
If you haven’t yet set your delivery preferences , we will generally first try to leave your parcel at a neighbour or in a safe place by your home. If we cannot do this, we will leave it at a pick-up point in your neighbourhood. You’ll be able to pick it up next working day. You will receive a notification in the My bpost app or its status will be updated in Track & Trace as soon as it is delivered. We will always send you an email when your parcel is ready for you at a Pick-up point.
, I received a failed delivery notice
, We leave a missed delivery notification if we cannot reach you digitally. That helps us cut our paper consumption. Full details of the pick-up point are stated in this notice. Keep in mind that the Pick-up point can change in exceptional circumstances. Always check the parcel status in Track & Trace before you go to the Pick-up point.
Download My bpost app
