Search result
118 results
filters
Residential
Business
Public-Sector
Pages
FAQ
Blog
filters
118
results
for the key word
« CVV盗刷教程, 【访问 Amsiga.com】oJM3t5i, 日料一手jp鱼料jp, 苹果pay, apple pay rVrY »
How do I create a shipping label?
FAQ
Residential
Follow the steps below to easily create your own shipping label: Go to the online shipping tool or the My bpost app and choose between a national or international shipment. Choose a delivery method: an address, Parcel Locker or Pick-up point. Enter the weight and if desired choose extra options. Enter your details then those of the addressee. Pay and print your shipping label. Or choose the 'Print my shipping label' option and have it printed in a Post Office or Post Point.
Why did I receive my parcel in a Bbox?
FAQ
Residential
In some cases, parcels are delivered to a Bbox rather than to your home address or a Pick-up point. This may happen when: a home delivery is not possible and a neighbour or a safe place is not an option either a Bbox is currently the quickest and most convenient solution your delivery preferences indicate that we may deliver to a Bbox That is only possible if: there is space in the Bbox the parcel fits in the Bbox no payment or signature is required That way, your parcel will be ready quickly and you can collect it whenever it suits you.
Send a parcel to Russia
Residential
Send parcels to Russia in every Post Office or Post Point. Make your shipping label online and save time.
How do I send a parcel with signature upon receipt?
FAQ
Residential
If you want a signature upon receipt of your parcel, you should choose the shipping option ‘with guarantee’. That means the recipient must sign for receipt and you have a guarantee up to €500 if your parcel is lost or damaged. To send your parcel with a guarantee, click on the ‘Guarantee (up to €500)’ option on the online shipping tool. Or ask about it in the Post Office or Post Point. You will have to pay extra for this option. For parcels sent abroad, a basic guarantee of up to €500 (or €15 for documents) is included. As a private sender, you cannot take out a higher guarantee.
bpost prints your label for you.
Residential
bpost prints your label for you.
Quick and easy sending; delivered worldwide
Residential
Send parcels the easy way with the My bpost app
Why should I contact the sender if my parcel is damaged?
FAQ
Residential
Most senders have fixed agreements with bpost for damaged parcels.
, Only the sender can file a complaint
, for a damaged parcel because the sender pays bpost for the shipment. In addition, he can decide, in consultation with you, to reship the parcel or to refund you. Your sender will ask you for photos of the damage, both of the packaging and of the contents, because he needs them in order to file a complaint with us. Please also note that bpost must receive the complaint within
, 7 calendar days
, of delivery, regardless of what the sender agrees with you. It is therefore best to contact him as soon as possible.
How do I dispute import costs on a gift?
FAQ
Residential
You will receive an invitation to pay import costs if your shipment does not meet all the conditions for a gift. Therefore, you first need to check when a parcel is considered a gift . If you believe that your parcel does meet these conditions, you can apply for an exemption by contesting the import costs. To do so, ask the sender to send you an e-mail confirming: the contents of the shipment the value (in €) of the shipment that your shipment is a gift Afterwards, enter your barcode and postal code via Track & Trace or via the My bpost app. There you will find a link to an online form to dispute your import costs. Upload the sender's email to this form as proof.
How much does it cost to return a parcel?
FAQ
Residential
If the original sender offers you the option to return your parcel, then you have two options: The return shipment is free. The return shipment is not free. Either you must pay part of the costs yourself in the Post Office or Post Point where you turn in your return shipment, or the original sender deducts a small return fee from the amount that he refunds. If the original sender does not offer any return options, then you must send your parcel as a regular shipment. In that case, the price of your parcel depends on the weight, the size and the destination. Use our online shipping tool to calculate the price of your parcel.
Why wasn't my parcel delivered to a bbox locker?
FAQ
Residential
There can be different reasons why your parcel was not delivered to a bbox: The bbox was full or out of order due to a technical breakdown. Your parcel was too heavy or too large. Some parcels cannot be delivered to a bbox; these include Registered Mail (signature required) and parcels that require payment upon delivery. If we cannot deliver your parcel to a bbox, we will deliver it to a different Pick-Up Point close by. You will be informed with Track & Trace and the My bpost app.
Download My Bpost app
