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bpost also delivers parcels for DHL in Belgium. You must attach a valid DHL shipping label on your return shipment. Your parcel will be delivered to the original sender by DHL. A parcel that is delivered by a different postal service can always be sent back with bpost. In that case, you must purchase a shipping label via our website, in our eShop or in a Post Office, Post Point or Parcel Point. You send your return shipment as regular mail. The price depends on the weight, the size and the destination. Use our online tool to calculate the price of your parcel. One of our partners is responsible for the delivery of your return shipment outside Belgium.
Will bpost pick up my parcel?
FAQResidential
If desired, we will pick up your return shipment at your home. The price for the ‘Pick-up on demand’ service depends on where we must pick up your parcel. You request a pick-up or "collect" online. If you request a pick-up online before 11:30 or via phone before 12:00, then the postman will pick up your parcel(s) the same day between 12:00 and 17:00. If you contact us later in the day, then the postman will pass by the next workday. Attach a bpost shipping label on every parcel. That label is not included in the price of the pick-up. You can have multiple parcels picked up simultaneously: maximum 1.5 m³ and 500 kg per pick-up. Each parcel can weigh maximum 30 kg.
Mobile Postcard is an app from bpost that is designed to work on your smartphone and tablet. It allows you to add a theme, stickers and a message to photos. bpost then transforms this into a real postcard. We send it to the addresses you choose, whether they're in Belgium (within three workdays) or abroad. It's a great way for you to surprise family and friends. And they're excellent as birthday cards or other greeting cards. Download the app: For Android devices For iPhone or iPad What if you're on a computer? We have a different program for you to use. It's called MyCard. It allows you to do everything you're able to do with the Mobile Postcard app - it's just designed for use on a computer. Download it and make your postcard today! Download MyCard for computer.
Registered mail
Residential
Extra safe way to send important mail. Sent today, delivered tomorrow.
Even packaging is entitled to a long life
Residential
100% reusable and made from at least 80% recycled materials.
Registered Mail offers you extra certainty. The following table shows you the difference between both types of mail. Difference between regular mail and Registered Mail Choose
, standard registered mail
, if you want to
, prove that your item or letter was sent
, , without any dispute concerning the destination. Track & Trace notifications are only informative and have no legal value. Only the mailing receipt ensures that you are legally covered. You can affix
, a proof of receipt
, when you want
, formal written proof that the addressee has taken receipt of your mail item
, . The addressee must give their name and sign and date a document at the time of delivery. You will receive this proof for your peace of mind. In the event of a dispute a proof of receipt is deemed legally valid. You can affix a proof of receipt to these mail items: Official, confidential, original documents Notices to cancel a lease, insurance, an energy contract and so on Documents related to insurance and phone contracts and so on Official correspondence with your employer Documents related to a dispute, your health or documents of value to you In some cases proof of receipt is required by law. Ask at your local Post Office or Post Point, or via the My bpost app.
Calculate the price of your letter or parcel
Residential
Calculate the price of your letter or parcel
Want to attract new clients, keep your client data up to date and generate hot leads? Make the most of our 100% Belgian data for the highest impact campaigns.
Calculate the rate for your shipments
Residential
Calculate the rate for your shipments
Registered mail with confirmation of receipt
Residential
The advantages of registered mail. Extra certainty with a signed confirmation of receipt.
Download My bpost app
