Search result
104 results
filters 
Residential 
Business
Public-Sector
Pages
FAQ
Blog
filters
104 results
for the key word « Postcard »
How do I know if my postcard was sent?
FAQResidential
When your personalised postcard is sent, you will receive a confirmation email. You'll be able to find updates by looking under Follow-up > Sent. Please note: the confirmation e-mail will be sent to the address that you used to log into the app. You didn't receive an e-mail? Look under Menu > My account to see which e-mail address you used to log in. Tip for sending your Mobile Postcard: enter a return address under Menu > My account > Return address.
Do I need an account to use the Mobile Postcard app?
FAQResidential
You do not need an account to create a postcard with the Mobile Postcard app. You need an account, and must be logged in, if you want to send the card. If you buy credits, use credits, or pay for a postcard, you will receive a confirmation email. Advantages of a Mobile Postcard account: You can make and save your postcard to send later. You can access your credits on your smartphone and your tablet. Your addresses are saved in the app. You don't have to retype them each time. You get an overview of all the cards you have sent.
How do I enter a return address with Mobile Postcard?
FAQResidential
Enter your return address at Menu > My account > Return address. If something goes wrong during delivery, the card will be sent back to you.
You can make and send a home-made postcard from anywhere in the world. And you can send it to family and friends all over the world. All you need is the Mobile Postcard app on your smartphone or tablet, and Wi-Fi or mobile internet to send your card. The price of your postcard includes the printing, postage and delivery.
Can my Mobile Postcard by blocked by bpost?
FAQResidential
If your postcard or video card contains shocking, unethical or illegal images or messages, bpost can block your card and pass your file to the appropriate authorities.
Sent from your smartphone, delivered in the letterbox. Real postcards with your own photos. Delivered within 3 workdays in Belgium, from anywhere in the world
Special Privacy Policy – Mobile Postcard
Residential
Special Privacy Policy – Mobile Postcard
Can I change my postcard right after sending it?
FAQResidential
You can change your postcard only until you press 'Send'. But the moment you press 'Send', your postcard is gone and you'll no longer be able to change it. You can reuse the same card and send it again, to the same person or someone else. You can do this up to two weeks after you send the postcard the first time. You're able to access a copy of the card and edit it in the app. You'll have to pay for this subsequent sending.
Can I send and pay for different postcards in one go?
FAQResidential
You can send several postcards in one go. Create your postcards first, add personalised messages and the addresses, then click on 'Close'. The design of those cards will be saved. When you are done, go to 'Follow-up' and tap on the 'Send Multiple Cards' button.
Can I continue working on my postcard on another device?
FAQResidential
The design of your postcard is saved in the memory of your smartphone or your tablet. You cannot access it from a different device.
Download My bpost app
