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« 👉 acc6.top 👈🏻 acquire an Bigo account »
Why should I create an account?
FAQ
Residential
Having an account makes sending a parcel much easier: Your address (as sender) is entered automatically. You immediately click on the correct addressee in your personal address list. Your order history is saved. You can reuse the details of a previous shipment to send a parcel quickly. You can upload a CSV file to make multiple shipping labels at the same time.
How can I modify my data, or delete my bpost account?
FAQ
Residential
You can contact us any time via our personal data webform , if you wish to: access your personal data modify your personal data delete your personal data, including your bpost account limit or refuse the processing of your personal data a different request related to your personal data
, Please note
, that by deleting your account or personal data, you might no longer be able to access some services. Our customer service may contact you to clarify your request and explain the consequences.
Can I transfer funds from my bpaid card to my bank account?
FAQ
Residential
You cannot transfer funds from your bpaid card to your bank account. If you wish to cancel your bpaid card and claim the unused funds on the card, visit a Post Office. You will have to present your ID card and your bpaid card. The unused funds on the card will be transferred to your account along with a proportional part of the annual administration costs.
The following bpost tools and applications are accessible with the same email address and password: bpaid Online shipping tool for parcels MyPreferences My bpost app Mobile Postcard De Verhuisdienst
How do I create a personal account for the online shipping tool?
FAQ
Residential
You create your personal account in the online shipping tool as follows: Surf to parcel . Enter your first name, last name and e-mail address, indicate your gender, and choose a password. Click on 'Register' to confirm.
You can link an additional email address to the My bpost app as follows: Open the My bpost app and select the 'More' menu at the bottom of the screen. Select 'My email addresses' and then 'Add email address'. Enter the email address you wish to add. Enter the verification code that was sent to this email address. Parcels and shipments ordered with this email address will automatically be added to the My bpost app from now on.
If you have forgotten your email address for your delivery preferences, please create a new account. Privacy laws do not permit us to look up email addresses or share existing accounts. Our customer service will therefore not be able to help you find your email address. If several accounts have been set up at the same address, we always take into account the delivery preferences of the most recent account when delivering parcels.
Why was I not notified of my incoming registered mail?
FAQ
Residential
Incoming registered mail is scanned to check that the name on the envelope is the same as the name in your account. You will receive notification of incoming registered mail in the following situations: If you have a My bpost app account If you have a MyPreferences account If you have been to a Post Office or Post Point to request delivery of registered mail straight to your letterbox We won’t be able to send a notification if the name on the envelope is not exactly the same as the name in your account. To avoid this, add all possible versions of your name in your account (for example Alexandre Jansen, Alex Jansen, and A. Jansen). You may also want to check that you haven’t turned off registered mail notifications. It’s easy to turn these notifications back on in the My bpost app.
I am not able to register in the My bpost app. What should I do?
FAQ
Residential
When creating your account, your e-mail address may produce an error message. This is because a previously created account using your email address was used to manage your delivery preferences. If this account is no longer active or has not been activated, you will not be able to use this email address (for the time being). In this case, please contact customer service . An employee will help you create your account.
Can I change or delete my email address in the My bpost app?
FAQ
Residential
Your My bpost app account must be linked to at least one email address. If you want to use a different email address, you can: Create a new account for the My bpost app. You do this by signing out of your current account via the 'More' menu and then selecting 'Sign out'. Then you can create a new account in the app using your new email address. If you no longer use your old email address, you can also simply add your new address to your current account. Select the 'More' menu, choose 'My email addresses' then enter the email address you wish to add. Parcels and shipments ordered with this email address will automatically be added to the My bpost app from now on. The email addresses you have added can easily be changed or deleted.
Download My bpost app
